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Published 11:57 10 Jul 2017 BST

"She was very informal and really enjoyed the laughter and the fun. But she understood that there was a real life outside of Palace walls."
While Harry adds, "She was the best mum in the world... she was one of the naughtiest parents... She smothered us with love, that's for sure."
Diana, Our Mother: Her Life and Legacy marks the 20th anniversary of Diana's death and will be on ITV in July.Explore more on these topics: